by Suzanne Costa | Oct 16, 2025 | Tools & Techniques, Trends & Strategy
Is your strategic AI investment at risk? The issue often lies not with the technology but with ambiguous leadership. Research shows that stalled AI projects are often attributed to leadership challenges rather than technology issues. When everyone owns AI, no one...
by Randy Matheson | Oct 13, 2025 | Artificial Intelligence, Trends & Strategy
OpenAI and Stripe just launched Instant Checkout, letting people buy products directly inside a ChatGPT conversation starting with merchant partners like Etsy, with Shopify coming soon. It sounds like it could be a big change for shopping online. But is it really?...
by Suzanne Costa | Oct 9, 2025 | Tools & Techniques, Trends & Strategy
While the hype centres on what AI could do, the real business value lies in what it should do. The technology serves as a powerful tool, but its effectiveness depends on the strategy that guides it. Why 95% of AI Investments Fail to Deliver ROI The hard truth?...
by Suzanne Costa | Oct 2, 2025 | Trends & Strategy
Most AI projects fail. But here’s the critical distinction: it’s the projects that fail, not AI itself. According to McKinsey’s November 2025 State of AI research, while 88% of organizations regularly use AI, only 39% report any enterprise-level EBIT...
by Randy Matheson | Sep 22, 2025 | Artificial Intelligence, Trends & Strategy
Picture this: The most AI-forward companies have leadership teams where 72% use AI daily, while their individual contributors lag at just 21%. A new Betterworks study of over 2,100 workers reveals what separates high-performing companies from everyone else, and...