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AI in Retail: Why Adoption Is Lagging. And How Leaders Fix It

AI in Retail: Why Adoption Is Lagging. And How Leaders Fix It

by Randy Matheson | Mar 31, 2026 | Artificial Intelligence

A conversation with Uwe Stueckmann, former EVP & Chief Customer and Marketing Officer at Loblaw, now co-founder of Innovative Marketing. The Adoption Gap Is Real, And It's Self-Inflicted Here’s a number worth sitting with: 45% of businesses have paid AI...
From Switchboards to AI: Why the Real Disruption Is Always Slower Than You Think

From Switchboards to AI: Why the Real Disruption Is Always Slower Than You Think

by Randy Matheson | Mar 11, 2026 | Artificial Intelligence, Society & Impact, Trends & Strategy

This week marks the 150th anniversary of the first telephone call — Alexander Graham Bell to Thomas Watson: “Mr. Watson, come here, I want to see you.” It’s a moment worth pausing on, not just as a piece of trivia, but as a reminder that the...
Innovate Marketing and Twenty44 Partner to Deliver AI Readiness Audits for Retail Organizations

Innovate Marketing and Twenty44 Partner to Deliver AI Readiness Audits for Retail Organizations

by Randy Matheson | Feb 3, 2026 | Artificial Intelligence, Trends & Strategy

Toronto, ON – February 2, 2026 – Innovate Marketing today announced a strategic partnership with Twenty44 to deliver AI Workforce and Organizational Readiness Assessments tailored to the retail sector. The partnership will provide retail organizations with...
ChatGPT’s Instant Checkout Is Here: How it Works and How to Prepare

ChatGPT’s Instant Checkout Is Here: How it Works and How to Prepare

by Randy Matheson | Oct 13, 2025 | Artificial Intelligence, Trends & Strategy

OpenAI and Stripe just launched Instant Checkout, letting people buy products directly inside a ChatGPT conversation starting with merchant partners like Etsy, with Shopify coming soon. It sounds like it could be a big change for shopping online. But is it really?...
Avoiding AI Workslop: How to Use AI Without Creating More Work (and Frustration) for Your Colleagues

Avoiding AI Workslop: How to Use AI Without Creating More Work (and Frustration) for Your Colleagues

by Randy Matheson | Sep 25, 2025 | Artificial Intelligence, Tools & Techniques

It’s not just your social media feeds drowning in AI slop, workplaces are at risk too. An article this week in the Harvard Business Review, AI-Generated “Workslop” Is Destroying Productivity (Sept 2025), draws on research from BetterUp Labs in collaboration Stanford’s...
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Recent Posts

  • AI in Retail: Why Adoption Is Lagging. And How Leaders Fix It
  • From Switchboards to AI: Why the Real Disruption Is Always Slower Than You Think
  • Innovate Marketing and Twenty44 Partner to Deliver AI Readiness Audits for Retail Organizations
  • The Real Cost of Doing Nothing: Why AI Inaction Is Now a Competitive Liability
  • The Hidden Network: How Shadow AI Is Reshaping Corporate Risk

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